Book a demo with us and discover the benefits of EliteLaw.

Our software includes modules such as case management, time tracking, billing, document management, client trust accouting, client portals, and human resourse management just to mention a few. Contact us for a full list of features.

Yes, our cloud-based solution allows secure access from any device with an internet connection.

We offer integrations with popular document repository tools, SMS platforms, and Email platforms. Contact us for a full list of integrations.

We use bank-level encryption, multi-factor authentication, and regular security audits to protect your data.

Your data is stored in secure, SOC 2 compliant data centers located in the USA and Europe. We can work with you to determine the best storage location based on your firm's needs and data sovereignty requirements.

We have a comprehensive incident response plan and will notify you immediately of any potential breaches, following all relevant data protection laws.

We perform automatic hourly and daily backups of your data to ensure minimal data loss in case of any issues.

We retain hourly data for 60 Days and Daily backups for 1 year to provide comprehensive data protection.

You can contact our support team to restore data from a backup. For minor incidents, we may be able to use built-in data recovery tools.

We offer both per-user monthly subscriptions and custom enterprise pricing for larger firms.

Yes, we offer discounts for annual billing and for firms with multiple users.

While we don't offer free trials, we provide access to our demo platform for 15 days, which can be extended by another 15 days upon request. This demo platform is shared among multiple users from different firms, so we advise against inputting any sensitive data belonging to your firm.

Basic setup can be done in a day, but full implementation including customizations and data migration typically takes 1-4 weeks, depending on your firm's size and needs.

We offer comprehensive onboarding, including online training and on-site training. Our support team is available via telephone and email from 8 AM to 6 PM EAT (East Africa Time), Monday through Friday.

Yes, our software is highly customizable. We can work with you to tailor workflows, reports, and templates to your firm's requirements.

We offer a variety of training options including interactive online courses, live webinars, on-site training sessions, and a comprehensive knowledge base with video tutorials.

Yes, we provide regular webinars on new features and offer refresher courses. Our online knowledge base platform is continuously updated with the latest information.

Absolutely. We offer tailored training sessions that focus on your firm's unique processes and how to optimize them within our software.

Our standard support is available 24/7 via email and chat. Phone support is available during business hours (9 AM - 8 PM ET, Monday to Friday).

We aim to respond to all support tickets within 2 hours during business hours, and within 4 hours outside of business hours.

We strive to provide the same high level of support to all our users. However, for critical issues such as database failures or server outages, we offer priority support to all clients regardless of their subscription type.

Our software includes built-in compliance tools for trust accounting, conflict checks, and data protection regulations like GDPR or DPA.

Yes, our system allows you to set up and manage ethical walls to restrict access to sensitive information within your firm.

Yes, we have tools and experienced staff to help migrate your data from most common practice management systems.

We provide full data export capabilities in standard formats, ensuring you always have control over your data.

We guarantee 98% uptime, with transparent status reporting on our website.

We release minor updates monthly and major feature releases quarterly. All updates are automatically applied with no downtime.

Our software improves client satisfaction in several ways:

• 1. It streamlines case management, allowing your firm to handle cases more efficiently.
• 2. It provides transparent billing, reducing disputes and misunderstandings.
• 3. Our client portal allows your clients to access their case information, documents, and billing details 24/7, improving transparency and communication.

The client portal provides your clients with 24/7 access to their case information, documents, and billing details. This self-service option allows clients to stay informed about their cases without having to constantly contact your firm, leading to increased client satisfaction and reduced administrative burden on your staff.